Call Center Healthcare Service
Inbound24/7 offers HIPAA-compliant health call center solutions to provide you comprehensive, 24-hour customer service you require. From doctors to hospitals and pharmaceutical companies, joining Inbound24/7’s team will help enhance patients’ experience, increase communication, and improve use to cut costs.
Increase Your Coverage for Healthcare 24/7 and 365 Days of the Year
In addition to answering basic calls, our agents can run emergency hotlines or drug recall hotlines that follow guidelines for nurse triage and identify leads for reps from pharma rap handling email and live chat programs, and much more, all while adhering to the health and medical industry regulations. Whether you employ individual agents or a pool of agents, you can be sure that your clients on the internet will be welcomed by a pleasant, professional, experienced operator who is skilled to deliver the best outcomes in each transaction.
Years of Experience
Calls Per Day
24/7 Patient Service
Being accessible to your patients is essential. Being available for your patients 24 hours a day is vital for those urgent after-hours calls. Instead of having your patients leave a voicemail and wait to be contacted the next day, allow them to speak to a live chat! No matter if you require 24-hour service to open enrollment or the peak times of the day, an after-hours service for a small medical practice, or want to use Inbound24/7 as a rollover solution to your center in-house, we’ll design our service plan to meet your needs and goals.
Because the call center you have set up is part of your company, it is essential to ensure that they operate at the same professionalism that your clients are used to. Otherwise, your business will fall behind. Our staff of 300+ has been professionally trained and can excel at offering exceptional customer service to enhance the customer experience. Regardless of the company’s medical facility or a government agency, or somewhere else, live operator support is crucial to better treatment of patients.
Our call center for healthcare is trustworthy and affordable. With more than 15 pricing plans that you can choose from our pool for shared operators, as well as dedicated agent plans and an automated system that tracks the volume of calls to ensure that you’re on the most efficient plan for your budget, you don’t have to worry about paying more for services. Efficiency is the key, and we’ll partner with you to create an effective action plan.
Secure Online Portal
The privacy of your patients is vitally important, and with Inbound24/7, you don’t need to be concerned. In Inbound24/7’s secure contact center, we adhere to all HIPAA HITECH rules. Messages are encrypted and stored in your portal online. If you have an EMR system that our agents must access, we can integrate our system into yours, so there’s no need for double work. We have the technology to connect our call center and your medical technology.
US Based Affordable Healthcare Call Center Solutions
Ensure Wellness of Your Healthcare Office with Inbound24/7
Healthcare Industries We Serve
- Government healthcare organizations
- Hospice practices
- Mental health clinics
- Health insurance providers
- Home health companies
- Medical transportation companies
- Medical practices
- OBGYN practices
- Pediatric practices
- Dental practices
The running of medical practice isn’t easy. Working all day caring for patients to ensuring that you follow the rules for every situation and complete a mountain of paperwork, it’s no wonder that medical professionals are often looking to Inbound24/7’s healthcare call center to help by:
The Best Medical Contact Center in America
Start by registering with Inbound24/7
A scalable healthcare customer service system is essential to improve relations with patients.
With 24/7 support for operators, the Inbound24/7 helps you take medical and patient relations to new levels. So if you’re looking for the top contact center company, You need us.