Call Center Hospitality Service
It is the hospitality season all year long. Whatever the season, there is always a compelling motive to go on a trip. Therefore, with millions of tourists circling all over the world 24/7, customer support is crucial. Cruise companies, airlines, travel, rental services, railways, hotels, and more could benefit from an extra hand.
Relax; We've Got Your Back.
Our highly-trained call center staff can flawlessly represent your company 24/7 all year round. Ensuring customers’ requirements are promptly and efficiently met and can encourage repeat business, frequent referrals, and increase profits. In the world of tourism Call center solutions are essential because let’s face the facts there is always tourist ready to go somewhere.
Years of Experience
Calls Per Day
Higher Rates of Booking
With 24-hour phone coverage, the capability to make telemarketing calls and live, professional operators on call waiting to represent your brand, we’ll quickly get your customers off and on the line while also providing outstanding customer service. The customers you serve will be pleased by their experience that they’ll promote your company for you!
Expert Industry Knowledge
If you outsource your business to a call center, you risk receiving unprofessional, inexperienced, and uninformed persons answering your phones. If you offer travel and leisure services to individuals, they need to feel secure and at ease; that’s why you need to ensure that your employees are well-versed in your field along with the service you offer.
24/7 Customer Service
Whether you have clients across time zones or clients who require assistance after hours, our 24-hour contact center is open around all hours of the day to help with any request of any size. Inbound24/7 also doesn’t charge extra for our services during weekends, after hours, or holidays. With Inbound24/7, your receptionist is always on hand. We can book or cancel reservations, make appointments, and send an escalation at any time.
Contracts can be a nightmare. That’s why we provide a month-to-month subscription option so that you’re not bound by any expensive call plans in your off-season. If your hotel is subject to frequent visitors during the winter months, you can increase your plan at any time to be sure you’re receiving the most affordable value for your money. If you shut down at specific hours or your calls volume declines, you may cut plans if needed.
Utilizing the dedicated agent’s program, your clients can be assisted via email, phone text, or controlled chat. In addition, because you decide when your agent is working, their work can begin when yours ends to ensure that your customers do not have to wait for working hours. We’re successful because being accessible via any communication channel results in delighted customers.
Extensive Call Center Support for Hospitality Industry
Connect with the Inbound24/7 and Stop Worrying!
Hospitality Industries We Serve:
- Travel agencies
- Rental companies
- Spas and salons
- Cruise line
Start by Registering with Inbound24/7
Fantastic Customer Service is the most important factor to success in the industry of hospitality.
To remain at the top of the travel or tourism industry, Customer service is the most important factor. When someone travels, they expect their experience to be perfect. We can assist with that.