Live Support Insurance Service
For insurers, Inbound24/7 can help you handle high volume calls while handling claims and aiding new customers – particularly in peak times such as open enrollment. From customer support to lead capture and cold calling, Inbound24/7’s insurance call center can handle everything.
Live Support Insurance
With the Experience of Insurance Professionals, Feel Confident in the Business You Run with Inbound24/7.
Sell homeowners insurance, life insurance or property, liability health insurance, any of the many types of insurance offered. The customers you call will have access to data and claims to process 24/7 all week long. In addition, our agents can provide reception services, agents locate, accident reports hotlines for membership, claim assistance, and many more. If your employees are overwhelmed with customer support needs, our call center solutions are your rescue team. It’s not too late to begin improving the satisfaction of your policyholders.
Years of Experience
Calls Per Day
Make Your Brand Name
Your customer experiences define your brand. With Inbound24/7, you’re connected to a company that provides call center solutions with over 300 professionally trained agents. Our quality control team and call center agents receive twice the amount of training that average call center employees, they can handle everything from message taking to processes like assurance verification, dispatching, etc. We’ll assist you to improve our services to ensure that we’re decreasing the friction of outsourcing.
Contact Your Old Leads
We can handle all your inbound traffic. We can also contact your leads list through our outbound call campaign. In the insurance business, leads are a constant flow. While the freshest leads might be in the top part of the dial-out group, old leads remain valid. Our call center representatives can contact your old leads from insurance or previous customers to give them a second chance. Prospects interested in upgrading or adding policies will be referred to your internal insurance agents to close.
Insurance companies are among the busiest businesses, particularly during the open enrollment period. Inbound24/7 Answering Service offers an affordable outsourcing solution instead of investing more time and money to recruit and train additional employees. With 15 price plans for call center agents to pick from that will fit every budget size, You can use the savings you’ll make through Inbound24/7 and put it back into the expansion of your company.
Expand your horizons and break out language barriers with our bilingual representatives at our call centers. If you can expand your customer base to Spanish customers, you’ll become more accessible, opening the way to more opportunities for business. In addition, we can provide agents who can speak English as well as Spanish and agents who are Spanish only and can be utilized. We offer a “Press 2 for Spanish option in the front end of your IVR for Spanish clients.
No Double Entry
With our web-based agents, you can access all the details you require regarding any prospective clients. Agents can visit your website to fill in applications for new customers and make sessions for face-to-face consultations. So long as your program can log in via the internet or front-facing forms to fill out and submit, we will gather the necessary information you require and save a copy of that data within our system so that you can double-check agent entry.
Yes, our insurance representatives can assist with questions and make appointments for your customers. However, our professionals also have access to your software to input the client’s information and give insurance estimates. We help you make your insurance business strong by inviting new clients to it. We also take care of your old customers. Are you looking to have us send personalized emails to confirm your calls afterward? We can help, too.
Live Call Center Services for Insurance Companies
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Insurance Industries We Serve
- Home & Mortgage
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Live agents are essential for improving the customer experience.
The outsourcing of your insurance call center means that you can handle any volume of calls at any time of the day. When you’re working with an automated solution, your clients will appreciate you going live. Let Inbound24/7 assist you in building stronger customer relations.