Live Automated Call Center Support
Automated call routing services blend the ease and convenience of IVR with live support from an agent. Whenever callers need to leave messages or chat with a customer service representative, you’re covered. No matter how big or small your business is, outsourcing your voicemail services with our customer service center provides you with the complete, adequate coverage you require. Professional. Cost-effective. Always.
Live Automated Call Center
We Live in an Automated Times!
The larger your company is, the more significant number of calls you get. While some calls need immediate attention, offering clients self-service is a great way to provide customer service. The automated call center solutions help to streamline your telecom requirements and reduce your outsourcing cost. Customers who need to talk to CSR can. Clients who want to leave a message too!
Years of Experience
Calls Per Day
Reduce the Cost of Live Agent Service.
Utilizing our IVR with live-operator customer support outsourcing services will help you cut down on outsourcing costs. Live-operator time is charged at a higher rate. Voicemail time is considerably less expensive. No hidden fees. Simple contact center outsourcing.
The Lack of New Equipment is Okay!
Shopping for new office equipment isn’t a good idea. When you have the Inbound24/7’s IVR features, there’s nothing to purchase. Just integrate to Inbound24/7 IVR as a front-end alternative to live operators to answer the questions we already provide.
How Low Will the Prices Be?
Every company is looking to cut costs every whenever and wherever possible. Our IVR service is equipped with the latest tools, resources, with an endless number of mailboxes for voicemail. With a meagre cost per minute and a center that has been praised for its value.
Excellent Customer Services!
If paired in conjunction with a live operator, IVR can be an essential instrument. It lets the user help themselves by choosing the most suitable option. If they want to know any information, they can simply press their keypad to discover, you will only be charged for the minutes of voicemail.
Erase any Improper Transfer.
With the customer in charge of their own destiny, you can eliminate any error made by the operator due to selecting the wrong route or choosing the wrong choice. Allow your customers to decide which option they prefer to use, whether to the department responsible for returns or the scheduling department (or any other department between).
Explore the Essential Features
I’ll Leave a Voicemail!
Customers don’t always have enough time to talk directly with the call center representative. Sometimes, a simple voice message can suffice. That is why customers can choose to receive live chat or an automated voicemail. 24/7 live coverage and a voicemail are a sure way to be successful.
You Have 1 New Voicemail Message!
In seconds after the voicemail message is recorded, and the line is shut, the message is converted into a file and then emailed. Accessible immediately, every voice message is stored in an individual file.
You’ve Received 1 New Call!
When the caller is connected to a live person, the customer service rep begins to navigate the script. After the call has been completed and you’ll receive an alert that you’ve received another call in your account, you’ll be able to look over, listen to the call, and more.
Start by Registering with Inbound24/7
Combining live support with automated technology is a fantastic way to help customers.
Without the need to install any software and cost-effective prices, Inbound24/7’s automated phone center services are ideal for customers looking to mix live operator support to provide excellent client service.